Very straightforward. Applied via the website and a few days later I received an email that stated a time to schedule a phone interview. Phone interview lasted 20 - 30 minutes, pretty basic questions relating customer facing experience, skills and any other knowledge related to dealing with clients. Interview went well and a few days later I got a response saying I got the job. Started working 2 weeks after. Smooth and straight forward process.
Interview questions [1]
Question 1
Do you have any experience on customer service roles? Could you describe a situation in which you had to use your communication skills to solve a problem? What tools did you use to do it effectively? What do you think is the best quality a person working in customer service should have?
I applied through other source. I interviewed at TP (Accra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.
The interview was held in two rounda, one was Hr and and another was Manager Round.The Hr round was very Basic but the Manager round was a good one, they checked communication skills through this rounda, then we had basic tests like typing speed test and some English grammaticall tests.
I filled out a job application. I answered assessments. I got a zoom link in email to go to meeting. I got the run around arounds. It is a waste of my time.