Customer Service Representative applicants have rated the interview process at TP with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 66.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 4 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 4 days.
Common stages of the interview process at TP as a Customer Service Representative according to 3 Glassdoor interviews include:
Phone interview: 18%
One on one interview: 18%
Skills test: 18%
Group panel interview: 9%
IQ intelligence test: 9%
Background check: 9%
Presentation: 9%
Personality test: 9%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. I interviewed at TP in Feb 2023
Interview
Initial interview it takes almost around 20 minutes Usual question starts tell me about yourself, “ personal details” also about my previous employer also my interviewer and myself conducted a small role play on how I can I handle the customer request over the phone.
Two interview rounds,one offline and operation round online and one assessment online.it was an easy process.total one day process or sometime it took two days. Good for freshers to join this company.
I applied through other source. I interviewed at TP (Accra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.
I applied in-person. The process took 1 day. I interviewed at TP (Cebu City) in Jun 2026
Interview
It's quite a long process from initial interview up until final interview. I overthink it out as difficult and I'm nervous about the possible questions but it was indeed fulfilling after all.