Customer Service Representative applicants have rated the interview process at TP with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 66.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 4 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 4 days.
Common stages of the interview process at TP as a Customer Service Representative according to 3 Glassdoor interviews include:
Phone interview: 18%
One on one interview: 18%
Skills test: 18%
Background check: 9%
IQ intelligence test: 9%
Group panel interview: 9%
Personality test: 9%
Presentation: 9%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at TP (Manila, Manila) in Apr 2022
Interview
Credible and fast on interviewed. Average on standards and giving chance on the beginners and give opportunities on the new to the environment. Good trainings grounds and more change to excel on the field
Two interview rounds,one offline and operation round online and one assessment online.it was an easy process.total one day process or sometime it took two days. Good for freshers to join this company.
I applied through other source. I interviewed at TP (Accra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.
I applied in-person. The process took 1 day. I interviewed at TP (Cebu City) in Jun 2026
Interview
It's quite a long process from initial interview up until final interview. I overthink it out as difficult and I'm nervous about the possible questions but it was indeed fulfilling after all.