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      TP

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      Customer Service, Call Center Interview

      9 Aug 2013
      Anonymous employee
      Monterrey, Nuevo León

      Other Customer Service, Call Center interview reviews for TP

      Customer Service/Call Center Interview

      9 Apr 2017
      Anonymous employee
      Accepted offer
      Neutral experience

      Application

      I applied online. I interviewed at TP in Apr 2017

      Interview

      I applied through indeed Toronto and I was contacted the next day to come for an interview. On getting there,we were made to wait downstairs then a recruiter came to tell us about the shifts for the job and asked if we have legal permission to work in Canada. Then we were taken upstairs. Upstairs I was made to fill an online resume, 1min typing test and a survey. Afterwards I was given some booklets to answer the questions on it. Then came the interview-lasted less than 10mins.and the guy said they would call me later.

      Interview questions [1]

      Question 1

      how would you handle an irate customer
      Answer question
      2
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied in-person. The process took 1 day. I interviewed at TP (Monterrey, Nuevo León) in Jan 2009

      Interview

      You have to make an appointent, and then you have an english test and a psicometric test. Next you have a short Interview in english in order to get an idea of your english level when spoken.

      Interview questions [1]

      Question 1

      Why do you need a job for?
      1 Answer

      Customer Service Call Center Interview

      8 Jan 2016
      Anonymous employee
      Reno, NV
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at TP (Reno, NV) in Oct 2015

      Interview

      The people were very nice easy online application with no personality test to complete. Some people needed a couple interviews others just one. Even if they ate hiring several people you don't feel like a cattle call. Most people are hired in the spot. Though you need to wait for training class to start its not to long for a wait. Some people May have had the date changed for training and it messed them up. If it didn't change so many would not have gotten sick.

      Interview questions [1]

      Question 1

      What do you want to do here in a few years.?
      1 Answer
      1

      Customer Service, Call Center Interview

      6 Jun 2015
      Anonymous employee
      Columbus, OH
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at TP (Columbus, OH) in May 2015

      Interview

      When I came in I had to do a typing test and 3 other simple test. It was maybe 12 other people waiting to be interviewed as well. After maybe 1 hour the interviewer finally called me back and it was really relaxed laid back type of interview. This whole process took about 4 hours. Expect to be there for a few hours.

      Interview questions [2]

      Question 1

      Name three characteristics that you look for in an employer.
      1 Answer

      Question 2

      How did you hear about teleperformance?
      Answer question