Interview set up by a recruiter, and you had a chance to meet with a supervisor. There was an assessment. Upon offer, it was contingent on background check and drug screening.
I applied in-person. The process took 1 week. I interviewed at TMG Health (Amarillo, TX) in Aug 2013
Interview
Hired through a Temp company. I moved jobs internally and the interview process was between 2 managers asking generic interview questions. Overall the selection process should be geared more toward basic computer skills and the ability to multi task on the phones.
Interview questions [1]
Question 1
Can you type and read? Do you consider yourself reliable to show up to work? Do you have call center experience or Healthcare industry knowledge.
I applied online. The process took 3 days. I interviewed at TMG Health (Hazleton, PA) in Mar 2017
Interview
Its basically a one on one with a person at one of their remote locations. the room is filled with many other people who are interviewing at the same time as you so its a bit loud.
Honestly just feels like a job fair more than an interview.
Interview questions [1]
Question 1
They asked if you had a situation where a customer had a horrible problem. How did you resolve this issue?