Prescreen with recruiter followed by two rounds of interviews that were all virtual.
It was based around behavioral type questions. Come prepared and you will do just fine and be sure to come with questions as well.
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a client.
I applied through an employee referral. The process took 1 day. I interviewed at TIAA in Nov 2012
Interview
Although the hiring manager was known, their rigid process required a phone interview with... Err, someone in their HR department of dubious intellectual prowess and snotty attitude, who sounded as if she was reading from a script.
Interview questions [1]
Question 1
Typical questions relating to details of the post.
It is a very long Process, it took over two months. Recruiter ZOOM interview. Hiring Manager ZOOM interview. Panel ZOOM behavioral interview. Panel ZOOM role play interview. I waited two weeks with no response. I emailed the recruiter and no response. I emailed the Director and no response. I heard back from the recruiter and she did not have a decision yet. A week later I was informed that the role was given to an internal candidate.
Interview questions [1]
Question 1
tell me about a time when you had to influence somebody
I applied online. The process took 1 week. I interviewed at TIAA (Denver, CO) in Feb 2019
Interview
They scheduled my review for a Monday morning, 10am. My contact for the interview was not even at work on that morning. They hastily foiund a couple other people to do the interview. The interviewers were extremely unprofessional, sloppily dressed and very "cold". Had no interest in working for the company after the interview.