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      Personal Banker Trainee Interview

      11 Jun 2024
      Anonymous employee
      Toronto, ON
      Accepted offer
      Negative experience
      Average interview

      Application

      I interviewed at TD (Toronto, ON)

      Interview

      If you get hired as Personal Banker Trainee, they can throw you to any branch they want until you get hired at a Permanent Branch for which also you have to again interview. Be mentally prepared to work 12 pm to 8 pm shifts. If you work from 9 am to 4 pm on Saturdays, you have to work extra 1 hour on other days. It's very difficult to transfer loans from other institutions to TD. I used to work at other bank and moved to TD and they didn't transfer my loan. I am paying 4% higher interest there. Not to mention, inspite of being staff you pay annual fees for credit cards. The amount of work pressure they put you for referring to wealth partners is insane. Other top FI don't have that. Targets are double than quarterly targets at other FI with similar or lower pay. You won't have a book of clients like other financial institutions and you shall be helping clients in the lobby and also be working as a teller. The overall workplace is toxic and the branch managers are under constant pressure and treat you poorly. The mutual funds you sell have MER of >2%, you will feel ethically wrong to even sell TD products. The benefits for glasses is $300, other banks have $400 benefits. All benefits are super expensive as compared to other FI.

      Interview questions [1]

      Question 1

      Tell me something about yourself? How shall you handle a difficult client? Do you have experience with Mutual Funds or Mortgages?
      Answer question
      2

      Other Personal Banker Trainee interview reviews for TD

      Personal Banker Trainee Interview

      25 Oct 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at TD in Oct 2025

      Interview

      There are 2 interviews. The first one is easy. The hiring manager asked me 4-5 generic questions that normally you will prepare for interview. It’s about 15 minutes. The second interview took longer for about 45 minutes. However, the recruiting manager is very kind. She recapped everything I answered and kept smiling to make me feel more easy and comfortable. The questions are all scenario related ones, that you have to relate to the previous job experience.

      Interview questions [1]

      Question 1

      A client visits the branch, frustrated that a transaction hasn’t cleared. They raise their voice.
      Answer question

      Personal Banker Trainee Interview

      22 Aug 2023
      Anonymous interview candidate
      Mississauga, ON
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at TD (Mississauga, ON) in Aug 2023

      Interview

      Once you apply to a position, an HR recruiter will reach out for a phone interview. This will take 30-45minutes, going over your resume, learning more about the role, and will be asked behavioural questions

      Interview questions [1]

      Question 1

      Provide an example of how you went above and beyond with a client in your previous role
      Answer question

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