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      Financial Services Representative Interview

      6 Jun 2014
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at TD in Jan 2011

      Interview

      Back in 2011 when I was hired was alittle crazy. I was contacted by the manager of the store directly, and went in for an interview the next day. I was hired on the spot and told I need to complete a drug test, as well as consent to a background / credit check (Expected). Once I completed these tasks, I heard nothing from TD for almost 3 weeks. I had no idea who to call, the manager who interviewed me was on a months vacation. Eventually HR called me and had asked if I had started yet, I told them "No" and this was quickly rectified.

      Interview questions [1]

      Question 1

      I was asked to discuss difficult customer confrontations, explain how I've dealt with customer problems in the past etc. For the FSR position I was asked a few questions related to my sales techniques, my team building skills, and conflict resolution skills.
      1 Answer