The process took 3 weeks. I interviewed at TD in May 2019
Interview
Phone interview, then in person interview. Pass that it's a drug test. You must show proof of Education. 8 weeks of training 4 weeks class rma and 4 weeks of live training, I think the live traing should be different before you get on the actual phone
They held an online interview and asked some questions regarding to your previous job role, like what did you do for last job...as well as some behaviour question like tell me about the time that you provided the solution to a customer and they rejected
Interview questions [1]
Question 1
tell me about the time that you provided the solution to a customer and they rejected
I applied online. I interviewed at TD (Mount Laurel, NJ) in Apr 2025
Interview
Applied online then heard back within about a week. Went through the first interview online (Teams/Zoom). I didn't hear back for a week, I sent a follow up email and left a voice message via phone and never heard back, I pretty much got completely ghosted.
Interview questions [1]
Question 1
Tell me about a time you provided great customer service.
I applied through a staffing agency. The process took 3 days. I interviewed at TD (Markham, ON) in Mar 2025
Interview
SELF-INTRO IN 3 MINS, your background and previous experiences regrading customrt survices.
ROLE PLAY with HR; Imitate a real telephone complaint case, test your reaction ability
BASIC QUESTIONS：home location how to commute to company
and also you have to complete a test whhich have to above 78. you have several chances to take the test.
Top companies for "Compensation and Benefits" near you
