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      Customer Service Representative Interview

      4 Sept 2017
      Anonymous employee
      Markham, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. I interviewed at TD (Markham, ON) in Aug 2015

      Interview

      The procedure is very straight forward for me. The process took around 2~3 weeks. I submitted my resume directly to my home branch. I had 3 interviews in the same day with three different managers in the branch. Each interview length between 15~30 min. A couple days after the interview, I got an email asking me to create a profile on TD Career and complete two judgment assessment. A couple days later I received a call from HR said I got the position.

      Interview questions [1]

      Question 1

      The typical interview questions like tell me about your self; why do you want to work for TD; how comfortable are you with sales conversation; what is your career goal five years from now etc.
      1 Answer

      Other Customer Service Representative interview reviews for TD

      Customer Service Representative Interview

      17 May 2026
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at TD (Toronto, ON) in Apr 2026

      Interview

      Screening interview with recruiters first, followed by a second interview with the hiring team. If selected, you are then matched with a branch based on fit, availability, and business needs.

      Interview questions [1]

      Question 1

      Tell me a time you dealt with a difficult customer.
      Answer question

      Customer Service Representative Interview

      1 Mar 2026
      Anonymous employee
      Edmonton, AB
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at TD (Edmonton, AB)

      Interview

      It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well . It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well

      Interview questions [1]

      Question 1

      how to deal with an angry customer
      Answer question

      Customer Service Representative (CSR) Interview

      11 Jun 2026
      Anonymous interview candidate
      Vaudreuil-Dorion, QC
      Declined offer
      Positive experience
      Average interview

      Application

      I applied through university. I interviewed at TD (Vaudreuil-Dorion, QC) in Mar 2026

      Interview

      It was alright nice people they asked lots of questions very solid, to interview was really long and the employees were behind but all in all that was a solid interview. I would definitely recommend the managers and everyone were really nice.

      Interview questions [1]

      Question 1

      Tell me about yourself and your goals
      Answer question

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