The interview is in two stages, one part is answering different questions about customer service and retail, all common sense. You need to pass this part to get to the next part but it is easy. The second stage is one to one where a team leader or manager asks you some questions "Tell me a time when..."

It began with a brief introduction to the company and role, followed by competency-based questions focused on customer service, teamwork, and handling busy retail environments.The interviews are generally structured and welcoming, with a mix of one-on-one and group formats. Most candidates report straightforward questions focused on customer service, teamwork, and personal experiences.