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      Syriatel

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      Customer Service Representative (CSR) Interview

      19 Aug 2023
      Anonymous employee
      Damascus

      Other Customer Service Representative (CSR) interview reviews for Syriatel

      Customer Service Representative Interview

      3 Aug 2018
      Anonymous interview candidate
      Istanbul
      Declined offer
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Syriatel (Damascus) in Jul 2019

      Interview

      There are in general two interviews, the first with the HR which will check your attitude and will take an excel and an English skills test and the second interview is with the manger of CS department which is to check your present ability to customers

      Interview questions [1]

      Question 1

      How do you deal with an angry customer How do you handle an issue that you do not have a reference for
      1 Answer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Syriatel (Istanbul) in Jan 2015

      Interview

      Starting from social responsibility, We seek to be a good corporate citizenship. Syriatel family recognizes that we have to contribute to the community in which we live and work. We are committed to continually support various social sectors. We aspire to be a model employer by creating an ideal job environment, that is based on mutual respect among employees on the one hand, and between company and employee on the other hand. Furthermore, Syriatel encourages professional teamwork, provides equal opportunities in employment for our people\employees, develops and promotes all qualified people.

      Interview questions [1]

      Question 1

      What is your education ?
      3 Answers