HR round followed by technical round and client and managers round which is quiet easy. They will judge on your confidence level. Be prepared for the real time scenarios to answer and situational questions.
I applied online. I interviewed at Sutherland (Cochin)
Interview
First communication then technical or it depends on the process they require may be technical or sales but communication is their main interview process some are voice process and some or non voice some are tech process some are non tech process
I applied through a recruiter. I interviewed at Sutherland (Barranquilla, Atlántico) in Mar 2017
Interview
English interview, to rate English knowledge . Full time availability, if I was having any kind of restrictions to work full time. They asked about the reason why I was wishing to switch to the campaign .