I applied online. The process took 3 days. I interviewed at Sutherland (Las Vegas, NV) in Jan 2019
Interview
Applied on line and took assessment. Received email request same day to set up an interview for two days out. At interview spoke with recruiter regarding training (2 weeks, paid), scheduling (40 hrs/wk), benefits, and pay. If amenable, they have you take a typing test and then go through interview process.