Telephone interviewer made me feel at ease. Quite a few competency based questions. I would advise using STAR technique to answer and not waffle. Make sure you speak clearly as they are testing you on your telephone manner and vocal image.
I applied online. The process took 6 weeks. I interviewed at Sussex Police (Lewes, England) in Jun 2024
Interview
Go in for a test to see how you multitask under pressure, then a standard face to face interview - they help by giving you approx 10 mins to look at the questions they are going to ask you before coming back into the room for the interview - the process is friendly, but clear on the job’s difficulties and shift patterns.
Interview questions [1]
Question 1
Why do you want to do this job? / Customer service experience / working under pressure
I applied online. The process took 1 week. I interviewed at Sussex Police (Brighton, England) in Apr 2023
Interview
Online assessment followed by invitation to head office for a test in which you have to write what is being said and then switch to math questions, all within a time limit. After that, you get shown around the control room to get a feel for what it's like.
Interview questions [1]
Question 1
Can you give an example of when you have effectively dealt with a difficult and stressful situation?