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      SupportNinja

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      Technical Support Representative Interview

      17 Jun 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at SupportNinja

      Interview

      I had my first interview with them and I was waiting for an update regarding my application I contacted them, and they told me I would be contacted before the end of the week .... week ended with no update whatsoever I sent a second email asking for an update and I was simply ghosted and I can see this pattern in many of those reviews, I find this as very unprofessional and the sad thing is that they would much rather give me an apology here( just like some eagle who wants to wash whatever reputation they have left) in my reviews than simply answer my email with is exactly the reason I am writing this review in the first place.

      Interview questions [1]

      Question 1

      How was a typical working day at my previous company?
      Answer question
      1
      avatar
      SupportNinja response
      1y
      Thank you for sharing your experience. Your comments on our communication with candidates are duly noted. We value your feedback and we are continuously looking for ways to enhance our recruitment and interview experience and address improvements in our communication plans with candidates. We are grateful for your interest in SupportNinja and thank you again for your feedback.

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