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      Technical Support Interview

      13 Mar 2018
      Anonymous employee
      Redwood City, CA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Support.com (Redwood City, CA) in Jan 2016

      Interview

      The interview process consisted of two calls, both very short in length; basically a review of technical requirements for your pc. If you had that, as well as an employment gap-free history, they were interested.

      Interview questions [1]

      Question 1

      What kind of computer do you have.
      Answer question
      1

      Other Technical Support interview reviews for Support.com

      Technical Support Interview

      19 Oct 2017
      Anonymous employee
      Indianapolis, IN
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Support.com (Indianapolis, IN) in Aug 2017

      Interview

      You answer about 40 questions then select the time you want to have your hone interview. The phone interview consists of basic computer questions and customer service situation questions. Questions about availability are asked as well

      Interview questions [1]

      Question 1

      How to find basic things on the computer.
      Answer question

      Technical Support Interview

      18 Oct 2017
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Support.com in Oct 2016

      Interview

      The entire process takes a few weeks. You start with an online personality/skills test. Then there is a phone interview. A week or so after that you get a call and email of acceptance with paperwork.

      Interview questions [1]

      Question 1

      Describe a time you provided good customer service.
      Answer question

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