Sunlight Supply interview questions

One phone call followed by a Skype conference with multiple attendees. Received an offer fairly quickly but they made the negotiation process so painful as to make the whole organization unattractive. Nickeled and dimed on every aspect, you could tell this would not be a very happy place to work.

General question regarding skills and customer service experience. You really want to be able to answer with examples and experience with proves your ability to handle upset customers effectively while having some knowledge of the warranty policy