I applied in-person. The process took 2 weeks. I interviewed at Sunglass Hut in Sept 2017
Interview
Lengthy interview. It took maybe 10 minutes in the break room in the back of the store. Then I had an interview over the phone and had to go back to the store for a second time for another interview.
Interview questions [1]
Question 1
Where do you see yourself in 5 years?
How have you dealt with an angry customer in the past?
How would you sell a pair of sunglasses to me?
Very typical. No crazy or unordinary questions. Getting to know you and very pleasant experience. I had two interviews and the questions were typical sales questions. I got great feedback and heard back quickly.
I applied online. I interviewed at Sunglass Hut in Mar 2019
Interview
I interviewed with the Regional Manager. The interview process started off with behavioral questions. The manager was extremely nice and made me feel comfortable. She later asked me managerial questions and about my past experiences in retail.
Interview questions [1]
Question 1
Tell me about a time you had to go over and beyond for a difficult customer
The process took 1+ week. I interviewed at Sunglass Hut
Interview
Put in an application online then got a call the next day. I was asked to come in for an in store interview the following day. The interview was very laid back and relaxed. The managers made me feel comfortable, it felt like just chatting with them. After the interview, they gave me a verbal offer for the supervisor position and where I'll be stationed.
The manager then told me to do an online assessment which I did the same night. I texted the manager that I finished doing that and didn't hear from him for 1 full week. I tried texting and calling him on his mobile and calling the store too. By that time, I got discouraged already and decided I didn't want to pursue the position anymore despite the good compensation offer. He apologized for not getting back with me immediately but by then I already started looking for other opportunities. I didn't think that it would take that long to hear back from a mall job. I would've appreciated it if they returned my texts or calls within that week saying they will update me when they're not busy anymore.
Overall they were nice and friendly. I just decided it wasn't the type of job for me too.