Very typical. No crazy or unordinary questions. Getting to know you and very pleasant experience. I had two interviews and the questions were typical sales questions. I got great feedback and heard back quickly.
I applied in-person. I interviewed at Sunglass Hut (El Paso, TX) in Jun 2017
Interview
I went in looking for an associate job, the guy working at the store told me to leave my name and number and that he would have the store manager call me. About two days later I was called to schedule the first interview. Super nice people, questions varied from fashion to morals. I was then asked if I would be comfortable to show him my skills right then and now and I agreed. It was kind of a role play another employee pretended to be a costumer and I had to help him. This is to see how well you work with people and how friendly/convincing you can be. I was told I would get a call to schedule a second interview or to thank me for my time. Couple days I was asked if I could come in for an interview and they congratulated me a day later for getting the job. Overall it took about 1 week and was a very comfortable and nice experience.
I applied online. I interviewed at Sunglass Hut in Mar 2019
Interview
I interviewed with the Regional Manager. The interview process started off with behavioral questions. The manager was extremely nice and made me feel comfortable. She later asked me managerial questions and about my past experiences in retail.
Interview questions [1]
Question 1
Tell me about a time you had to go over and beyond for a difficult customer
The process took 1+ week. I interviewed at Sunglass Hut
Interview
Put in an application online then got a call the next day. I was asked to come in for an in store interview the following day. The interview was very laid back and relaxed. The managers made me feel comfortable, it felt like just chatting with them. After the interview, they gave me a verbal offer for the supervisor position and where I'll be stationed.
The manager then told me to do an online assessment which I did the same night. I texted the manager that I finished doing that and didn't hear from him for 1 full week. I tried texting and calling him on his mobile and calling the store too. By that time, I got discouraged already and decided I didn't want to pursue the position anymore despite the good compensation offer. He apologized for not getting back with me immediately but by then I already started looking for other opportunities. I didn't think that it would take that long to hear back from a mall job. I would've appreciated it if they returned my texts or calls within that week saying they will update me when they're not busy anymore.
Overall they were nice and friendly. I just decided it wasn't the type of job for me too.