I recently interviewed for a Product Consultant role at Sun Life, and unfortunately, the experience was quite disappointing.
The process consisted of three rounds. The first round, which was called a "screening" round, felt more like a full-fledged interview rather than a preliminary assessment. They assessed a variety of skill sets right from the start.
After passing that round, I was invited for an in-person interview at their office. This session lasted around an hour and a half and, unfortunately, veered into personal territory. I was asked questions about my family, such as how many kids I have, where and how they go to school, where my house is located, whether I live with my parents or even what cars I drive. This line of questioning felt inappropriate for a professional interview. At one point, when I mispronounced a word, the interviewer made a joke out of it, which made me feel quite uncomfortable. It was surprising to experience this in what should have been a formal setting.
The third round was conducted by the technical team, and I felt confident that I answered all the technical and managerial questions effectively. Despite demonstrating my technical skills and answering all the questions, I ultimately wasn’t offered the position. If I would have cleared this round, there were three more rounds that were supposed to happen. This led me to believe that the decision was based more on personal fit rather than technical qualifications.
Overall, the process felt less about assessing my skills and more about evaluating personal background, which was disappointing for a role that should prioritize expertise. I hope they consider providing more transparent feedback and focus more on professional qualifications in the future.