I applied online. The process took 2 weeks. I interviewed at Stratstone (Doncaster, England) in May 2018
Interview
Applied online, recieved a call for a quick telephone interview and then put forward to a formal interview at the dealership. Very straight forward interview and laidback, mostly discussed the role and my previous experience.
Called back a week later to be put through a bit of role play regarding what to do if you was dealing with a customer and got the call an hour later for the position.
Interview questions [1]
Question 1
Have you got face to face experience of dealing with people?
I applied online. The process took 6 days. I interviewed at Stratstone (Kilmarnock, Scotland) in Sept 2018
Interview
Applied online on the Friday, received an email on the Monday to complete the next stage (questions online) then received a phone call the next day to schedule an interview at the Mercedes dealership. Interview was fairly relaxed & afterwards my driving was examined. I was told I’d hear back by the end of the week but never heard back at all. Emailed a week later for an update & still no response. Very poor show.
Interview questions [2]
Question 1
Most of the questions are about your customer service skills & experience, including providing examples of when you’ve provided great service