I applied online. I interviewed at State of Michigan (Flint, MI) in Feb 2018
Interview
For an entry level position they ask and expect too much, especially if you haven’t even done that kind of work. They judge you on things expected of an experienced worker. If they want experience they should list the job as such. They don’t care about education or experience in customer service. How they score you on details of the job that you really have no knowledge of because you haven’t worked there is unfair.
Interview questions [1]
Question 1
Behavioral/Common Sense/Customer Service Questions
I applied online. The process took 5 months. I interviewed at State of Michigan (Macomb, MI) in Aug 2022
Interview
I applied in May and had my interview over Teams in July. The interview questions and a writing exercise was emailed to me 30 minutes before the interview began. If you do the prep work, it is not a difficult interview. It is the STAR method. They will email you a list of competencies when you schedule your interview. Make sure you have STAR based answers for all of them ready.
Interview questions [1]
Question 1
What is the most stressful situation you’ve faced at work so far? How did you handle it?
I applied online. I interviewed at State of Michigan in Aug 2021
Interview
I applied in February and interviewed in August. The Interview was via teams. I received a writing test and list of interview questions 30 mins prior to the interview. I received a call for a job offer within a week or two after interviewing.
Interview questions [1]
Question 1
Give me an example of a time when you weren’t sure what a customer wanted. How did you determine their needs?
I applied online. I interviewed at State of Michigan (Lansing, MI) in Feb 2021
Interview
The application process was straight forward. Just apply online with an official copy of your transcript and a resume and cover letter and you will be good to go! The interview process is rather in depth, and you will be given a hypothetical situation to solve as a part of the interview process.
Interview questions [1]
Question 1
Name a time when you had to multi-task? How did you deal manage your priorities?
