I applied online. The process took 4 weeks. I interviewed at State Farm (Atlanta, GA) in May 2020
Interview
Video interview allows 2 tries to record yourself per question low stress interview typical scenario-based questions customer service questions diverse company personality questions a few test you have to take prior one is a listening and typing test to see how well and how fast and how accurately you can take down information
Interview questions [1]
Question 1
a time you had a difficult customer and how it was handled?
I applied online. The process took 2 weeks. I interviewed at State Farm in Aug 2022
Interview
If you pass the assessment which contains a typing test you will receive an email for a virtual interview
It is a HireVue Interview so you will record your answers
Interview questions [1]
Question 1
Name a time where you had to go above and beyond for a customer
Simple assessment, phone interview and then i got offered within a week or two for the job. took about a month in total for the whole ordeal and then training for twelve weeks
