I applied in-person. I interviewed at Staples (Kitchener, ON) in Jan 2024
Interview
The overall interview process was thorough and a good experience. The questions were highly relevant, focusing on my sales pitch, general customer service skills, and behavioural scenarios, such as how I handle irritated customers. Unfortunately, the experience ended poorly; the company eventually took the job posting down and completely ghosted me without providing any final update or feedback.
Interview questions [1]
Question 1
Describe a specific situation where you had to handle an irritated customer.