I applied through a recruiter. The process took 5 days. I interviewed at Staples
Interview
I went through a phone interview first, which lasted 20 to 30 minutes. After the phone interview I was invited to stop by the corporate office and interview with human resources. Once Human Resorces was satisfied I was the scheduled to interview with management. My manager was the one who offered me my position. The process took 2 weeks.
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Other Account Manager interview reviews for Staples
The interview for the customer support position at Staples was straightforward and professional. The interviewer asked about my customer service experience and how I handle difficult customers and multitasking. It was conversational and focused on real customer support scenarios.
Interview questions [1]
Question 1
How would you handle an upset or frustrated customer?
It is quite difficult to get in the job. Solid experiences are required. More asking on enterprise-level tasks, and heavy daily duty required. I do recommend to try this positon if available,
Very fair process. They ask routine questions and have a multi step interview process. Everyone is met with was awesome. Definitely need to show up prepared and ask engaging questions