I was initially contacted by their CPO via email. She was very nice and prompt to respond. We set up a few minutes to talk about the job, the agency, and my background. I found it to be quick, thorough, and informative. Next, we set up an in person interview. I loved the environment, and the people I met were friendly and personable. I was given very direct information, and did not feel I was being "sold" on the company. For me, it was a very pleasant experience. I loved the agency, and hope they will consider my candidacy in the future.