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      Springboard Health

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      Recruitment Consultant Interview

      26 Jul 2022
      Anonymous interview candidate
      Phoenix, AZ
      No offer
      Negative experience

      Application

      I interviewed at Springboard Health (Phoenix, AZ)

      Interview

      I never got the opportunity to interview. I am leaving this review because I received an email that they were interested in my skills based on my resume and asked me to schedule time to speak. I scheduled time to speak and at the time of my scheduled call, I waited patiently for the phone call to come through to begin the interview and instead I received an email notification that the interview was cancelled. No explanation, no apology. Very unprofessional and a reflection of what would be expected of this organization.
      avatar
      Springboard Health response
      3y
      Thank you for the feedback. I take pride in providing a pleasant interview experience with Springboard and I am disappointed I did not live up to that expectation. If I'm not mistaken, we had an interview scheduled Tuesday. Our interview time was half an hour before we close payroll for our travel staff and two issues cropped up requiring my immediate attention. I sent a cancellation notice via Outlook and included a note explaining the situation requesting a time to reschedule. Upon review, it looks like you would have to open the cancellation request on your calendar in order to view the message. I assumed it would come to you as an email message. I also provide my direct contact information when requesting meetings so applicants can contact me directly if situations like these arise. Thank you again for providing this feedback. Going forward, I will amend my processes based on your feedback. If you would like to reschedule our call, please feel to contact me by phone or text at 480-409-8273. Sean O'Donnell - Sr. Manager Sales Operations.

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