I applied online. The process took 2 months. I interviewed at Spectrum (Raleigh, NC) in Nov 2017
Interview
Interview scheduled with hiring manager and director only to be rescheduled several times. When finally interviewed with the team manager (which went very well), director was not on site and had to have a second interview scheduled. ONCE again, the interview was rescheduled several times only to have the director completely clueless that he had an interview scheduled when I did come on site. Director was aggravated that I was there and was having a very bad day. Chip on his shoulder from the very beginning and quite rude. No consideration or empathy for my time wasted so far or how uncomfortable this interview was in general.
Interview questions [1]
Question 1
Nothing too specific. General questions regarding recent outages and tickets they worked only to be annoyed if you didn't nail a complex issue on first guess with no background of the problem.