I applied online. I interviewed at Southwest Airlines in Mar 2025
Interview
Virtual video interview
They ask a question, you have two or three minutes to think about your answer, then two or three to record your video reply. Three attempts per question. Five questions.
Interview questions [5]
Question 1
What excites you most about being a flight attendant for Southwest Airlines and how does this role align with your career goals?
The nature of this role means you’ll make decision decisions without being able to contact a leader. Describe a time where you had to make an important decision without input from a leader while balancing urgency with the potential consequences. What steps did you take to ensure the best outcome?
Tell us about a time when you provided exceptional service to a customer while balancing the needs of your team. What was the outcome and what did you learn?
Teamwork and collaboration are critical in the flight attendant role. Please tell us about a time when you had a disagreement with a coworker and how you resolved it.
Flight attendants play a key role in maintaining safety. Can you provide an example of when you witnessed a coworker not following the safety procedure or policy? How did you handle the situation? What steps did you take to ensure safety was maintained?
I applied online. I interviewed at Southwest Airlines (Houston, TX)
Interview
The interview was on zoom in 2022. It was with a recruiter and flight attendant. They were very nice and made me feel so comfortable throughout the process. The whole interview took around 30 minutes.
I applied through an employee referral. I interviewed at Southwest Airlines in Mar 2026
Interview
Great communication and transparency through the whole process. Everyone was very nice. Best thing to do is be friendly and outgoing to everyone. Took about 5 hours from start to finish
I applied online. The process took 3 months. I interviewed at Southwest Airlines (Dallas, TX) in Mar 2026
Interview
Interview process was long, it took over 3 months to be invited to the F2F. Everyone was very nice at the corporate headquarters! There was about 50 or more people waiting to be interviewed, we all went into another room where they briefly described the role and pay. One by one they called the names to be taken back for your f2f interview.