I applied through university. The process took 1 week. I interviewed at South Baylo University (Buena Park, CA)
Interview
We reviewed my resume, talked about the role functions of the position, discussed potential conflict and resolution situations, and then I was asked to get up and demonstrate basic office functions on the office equipment, including sending document emails via a large fax/scan/printer without prior instruction.
Interview questions [1]
Question 1
Have you ever dealt with a situation where a customer became irate, and how did you diffuse and resolve the situation? What was the final result?
