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      Customer Service Representative (CSR) Interview

      1 May 2024
      Anonymous employee
      Louisville, CO
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied in-person. The process took 2 months. I interviewed at Sounds True (Louisville, CO) in Feb 2021

      Interview

      The interview process was exceptionally long with at least 3 different interviews - at least one by phone and two in-person. While the staff was kind, it seemed excessive to be interviewed by both the manager of the department and the HR Director. I had a fairly good experience overall, but the process seemed unnecessarily drawn out.

      Interview questions [1]

      Question 1

      What will you contribute to the culture of Sounds True?
      Answer question

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