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Thank you for sharing your feedback with us. We regret that your interview experience wasn’t as positive as we aim for it to be. Our goal is always to ask thoughtful questions that help us better understand a candidate’s background and fit for the role, but we recognise that this can sometimes come across differently than intended.
We recall the specific question you mentioned regarding your previous company, and it was asked in light of your aspirations to be more customer-facing on a day-to-day basis. As a fintech company, our roles often focus on leveraging technology and internal processes rather than being on the road with clients, which may have contributed to the difference in expectations.
We do appreciate the experience you bring from your previous role and value insights from market-leading organisations like yours. We’ll take your feedback on board to continue improving how we conduct interviews and communicate our expectations.
Thank you again for taking the time to share your thoughts. We wish you all the best in your future endeavours.
Best regards,
The Sonovate Team