I applied online. I interviewed at Social Security Administration
Interview
On phone call with 2 managers that asked "how would you handle..." type situations and "name a time you dealt with a difficult customer"
Describe something you know very well
Mostly questions about how you handle difficult customers
Interview questions [1]
Question 1
Name a time you dealt with a difficult customer and how did you handle it? Would you have handled it differently?
I interviewed at Social Security Administration (Philadelphia, PA)
Interview
Completed application on federal employment website, the application was completed on USA jobs. Took several months after application before interview. Interview consisted on a variety of questions about customer service and application capabilities.
Very Good interview with a well informed interviewer. Learned the job duties in a concise manner. I appreciate the knowledge of the interviewer and their understanding of the agency and position.
I interviewed at Social Security Administration (Dallas, TX)
Interview
The interview process was average they asked general questions and behavioral questions. My interview was over the phone it was a panel of five people interviewing me asking different questions.
