I applied through other source. The process took 3 weeks. I interviewed at Social Security Administration (Virginia Beach, VA) in Sept 2009
Interview
The environment is pretty relaxed, mostly female and usually friendly Just be honest and speak in a conversational tone. You will probably interview with the Operation Supervisor and District Manager. Relay how much you like or believe in public service and helping people.
Interview questions [1]
Question 1
You will probably be given a writing sample and scenario-based question to solve. Name a time you had to deal with a difficult person, client, or customer and how did you handle it?
What is your customer service approach, when dealing with diverse members of the public?
I applied online. The process took 3 weeks. I interviewed at Social Security Administration (New York, NY) in Mar 2023
Interview
I do not remember much else, as I interviewed early 2023. I remember that I interviewed with two representatives through microsoft teams. I was asked a series of questions. The whole interview took probably about an hour
I applied online. The process took 4 weeks. I interviewed at Social Security Administration (Jamaica, NY) in Mar 2019
Interview
The interview began with writing a series of answers to open ended questions (i.e what are your goals, why do you want to work for SSA, which skills do you think will be most important)
The questionnaire was then followed by a two person panel interview. Many of the questions were STAR based and based on your experience in providing customer service.
My overall experience was positive. I felt the interview was very straight forward.
Interview questions [1]
Question 1
Name a time that you completed a task and you knew it was not your best work.
I applied online. The process took 3 months. I interviewed at Social Security Administration (Chicago, IL) in Sept 2018
Interview
Applied on USAjobs.gov website, completed online assessment, 4 months later I was called for the “Meet and Deal” panel interview the following day, 1 week later my references were checked, and I received an offer the following week.
