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      Key Account Manager Interview

      11 Dec 2020
      Anonymous interview candidate
      Galway
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at SmartBear (Galway) in Nov 2020

      Interview

      I only had a screening interview but my experience was less than ideal. A few days after submitting my application a member of their talent acquisition emailed me to schedule a 20 minute call. 7 minutes after the call was scheduled to take place I received an email asking to reschedule as she was in a meeting that had overrun. A week passed before rescheduling due to her annual leave, which is fair as everyone has time off. This time she's 4 minutes late and when I answer I can't hear anything. I hang up, she calls back, there's an echo. In the end I call back off my other number. There's still a lag but she admits she's been experiencing technical difficulties all week. The call was awkward, we kept talking over each other because of the delay. It was genuinely just disappointing. The following day I received a note to say I wouldn't be invited to the next stage.

      Interview questions [1]

      Question 1

      Basic screening questions, nothing unusual
      Answer question
      avatar
      SmartBear response
      5y
      Thank you for taking the time to provide feedback on your interview. We understand technical difficulties during an interview can be frustrating and appreciate you sharing your experience. As we continually look for ways to improve, please feel free to connect with HR should you have any additional feedback you'd like to share at feedback@smartbear.com -The People Team

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