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      SimpleHealth

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      Technical Strategies
      4.0★Compensation and benefits

      Patient Experience Specialist Interview

      22 Jan 2022
      Anonymous interview candidate
      New York, NY

      Other Patient Experience Specialist interview reviews for SimpleHealth

      Patient Experience Specialist Interview

      18 Feb 2021
      Anonymous employee
      New York, NY
      Accepted offer
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at SimpleHealth (New York, NY) in Apr 2021

      Interview

      I was invited to a phone interview that was very informative about the role and expectations. It wasn't a fit as it was an hourly role, but it was a pleasant experience.

      Interview questions [1]

      Question 1

      Describe a time you experienced good customer service
      Answer question
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at SimpleHealth (New York, NY) in Feb 2021

      Interview

      First interview was conducted over the phone. It was mostly conversational, I spoke a lot about my professional background in a fast paced work environment. The interviewer was extremely nice, answered all my questions before I could even ask, and she made me feel very comfortable. I was offered a 2nd interview to be conducted over Zoom, where I met with two managers and introduced myself to both. Both were very kind, shared their background with me, and made me feel very comfortable.

      Interview questions [3]

      Question 1

      "What made you want to work for this company?"
      Answer question

      Question 2

      "Can you give an example of a time you helped a difficult customer?"
      Answer question

      Question 3

      "Tell me about yourself and your professional background"
      Answer question
      1