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      SheerID

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      Customer Success Manager (CSM) Interview

      1 Apr 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at SheerID

      Interview

      I was contacted by a recruiter about 2 weeks after initial application. I went through 2 rounds of interviews and then was completely ghosted. Not even an email to simply say they were not moving forward…just ghosted. If this is how the company conducts their hiring practices, I can only imagine how their day-to-day must be. I would stay away…

      Interview questions [1]

      Question 1

      Describe a time when a customer was about to cancel and what you did to overcome that?
      Answer question
      2

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