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      Support Account Manager Interview

      2 Apr 2025
      Anonymous interview candidate
      Amsterdam

      Other Support Account Manager interview reviews for ServiceNow

      Support Account Manager Interview

      12 Jan 2026
      Anonymous interview candidate
      Vienna, VA
      No offer
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at ServiceNow (Amsterdam) in Feb 2025

      Interview

      The process has been long, with a lot of opauses and no feedback in between. Sent requests of updates to talent acquisition contact, no answer (asked to share news negative or positive ones). After a few weeks and with me reaching out to the hiring manager I received the feedback that the interview did not have a positive outcome (which I took into account). They told me that based on my profile they thought I was a better fit for another role and they offered to recommend me. Never heard back from them again. I felt pressure during the role play session with peers, with only 2 mins left to ask my questions

      Interview questions [1]

      Question 1

      What's the difference between a software manual and hard patch? What's a change board in software development? Name of current CEO Examples of ServiceNow solutions
      Answer question
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at ServiceNow (Vienna, VA) in Sept 2025

      Interview

      Initial Interview with Recruiter - 15 minutes Interview with Hiring Manager- 30 Minuts Interview with Outside team Senior Manager -30 minutes Interview with 3 actual team members you would be working with -45 minutes

      Interview questions [1]

      Question 1

      Are you okay with 24 hour potential work requirements
      Answer question

      Support Account Manager Interview

      3 Apr 2025
      Anonymous interview candidate
      Brisbane
      No offer
      Neutral experience
      Average interview

      Application

      I applied through other source. The process took 1 day. I interviewed at ServiceNow (Brisbane) in Mar 2025

      Interview

      1st phone call, went over the role and my background. Why I applied for the role. Simple background information before you can be passed on to the 2nd round. Advised I was passed on but never recieded a call or email back.

      Interview questions [1]

      Question 1

      Background Questions on my experience and what I have and why I'm applying for the role.
      Answer question