I applied online. I interviewed at ServiceMaster Restore (Alexandria, VA)
Interview
The company contacted me to schedule an initial telephone interview and subsequently confirmed the appointment by email, specifying both the date and time and stating that I would receive a call from their representative.
At the scheduled time, no call was received. After waiting approximately twenty minutes, I sent a follow-up email to inquire whether an unforeseen issue had arisen. Unfortunately, I received no response.
Given the lack of communication and professional courtesy, I later submitted a letter withdrawing my candidacy for the position. While I understand that unexpected circumstances can occur, candidates deserve timely communication and respect for their time, particularly when they have made themselves available for a scheduled interview.
Professional relationships are founded on mutual respect. When an organization fails to demonstrate that respect during the hiring process, it is reasonable for a candidate to question whether it is an organization with which they wish to be associated.
Interview questions [1]
Question 1
Never called to the scheduled interview phone call
I applied through an employee referral. The process took 4 weeks. I interviewed at ServiceMaster Restore in Aug 2025
Interview
Easy interview process. Met with the hiring manager via TEAMS for interview. Had a follow up with recruiter and then a more formal meeting. Received verbal offer about a week later
I applied online. The process took 2 days. I interviewed at ServiceMaster Restore (Medford, OR) in Aug 2025
Interview
Phone call —> Video Interview (HIRED!) —> Go in for paperwork and such. I got a call back the day I applied. Attended video interview the next day. And the third day, I start tomorrow.