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      ServiceMaster Brands

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      Administrative Assistant Interview

      4 Jul 2017
      Anonymous interview candidate
      Concord, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at ServiceMaster Brands (Concord, CA) in Jun 2017

      Interview

      I applied on Indeed and was sent an automatic email to submit a questionnaire. After submitting, I was contacted within a couple weeks for an over the phone screening. She then scheduled me for an in person interview later in the week. I met with the Branch Manager and the interview went fairly well. He gave me the run down of the position and asked how my previous experience would fit with the role, asked about my desired compensation and then said a second interview would be with the daughter of the owner of the company. I followed up with them a week after the interview and never got a response. I personally feel like if someone took the time to prepare for the interview, the least a company can do is respond.

      Interview questions [3]

      Question 1

      What did your workload look like Day to day at your previous job?
      Answer question

      Question 2

      This job may require overtime or coming in on weekends and holidays, would you be okay with that?
      Answer question

      Question 3

      Often we get customers calling in because something bad happened to their business or house. How would you handle a customer that is upset?
      Answer question