I applied online. The process took 3 weeks. I interviewed at Sertis in Jun 2020
Interview
Phone screen with an hr person
Phone interview with the hiring manager
Assignment presentation + interview with the Solutions Consultant team
Cultural add interview
What I did not appreciate about the application process was that although all the communication via email was in English, the interviewers tend to switch the language to Thai in the middle of the conversation.
I was asked to switch the language in the middle of the hiring manager round.
I was told to give the presentation in English and in the middle of the presentation, the interviewers asked me to proceed in Thai.
The hiring manager interview was canceled without notice once. I called after 20mins has passed and the hr person said: " I was about to call you". To me, it shows lack of respect for the candidate's time.
Hi and thank you for submitting your response on our interview process. We apologize on your experience and appreciate your reasons. For our Client Solutions Consultants, we do make sure we prep our candidates on how interviews will go. We explain interviews could be conducted in either Thai or English, as our consultants are working with both thai and international clients. Sometimes, our Thai clients have international employees included in the meetings, resulting in the consultant having to switch back and forth in languages in the conversation. We do our very best to make our interviews close to situations we would have with our clients as to make sure the candidate is aware of the role dynamics and so we also know we are hiring the right consultant to lead our projects. We apologize the interviews did not go as expected in terms of your experience. We will take your feedback into consideration for future calls and interviews.
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