I applied through a recruiter. The process took 1 week. I interviewed at Serene Health (San Diego, CA) in Apr 2026
Interview
Very strange. ECM Site Manager 1:1 interview turned out to be 3:1. Made to wait nearly half an hour past interview time for no other reason than to be made to wait. ECM Site Manager unable to describe performance metrics used in monitoring LCM performance.
Positive experience
Average interview
Application
I interviewed at Serene Health (San Diego, CA)
Interview
Single Panel, the interview was a one one with the manager for the department. The interviewer is very nice and professional. I would recommend going into the interview ready to talk and show personality.
Interview questions [1]
Question 1
Describe your experience with case management/member care?