I applied through other source. The process took 1 day. I interviewed at Serco Group (Calcutta) in Apr 2014
Interview
First is introduction round, then panel round, then written test.In introduction hr shortlist the candidate that for which process candidates are eligible then go though with that process then in second round person came form operation dept and they selected the right person for work
Interview questions [1]
Question 1
1. Tell me something about yourself?
2. What about your work experience?
3. What call center.
4. Why you want to join call center?
etc