Friendly, lots of question and hypothetical situations in regards to customer service. Makeup portfolio was appreciated. Focus is on product knowledge and friendliness. Asked about retail background, what trainings I would be interested in. Also how hard I am willing to work to move up into a management position. Also my timeline I expect to management.
Interview questions [1]
Question 1
Customer service experience and future growth goals
I applied online. The process took 2 weeks. I interviewed at Sephora in Sept 2013
Interview
Applied online a month before receiving a call. Had the interview on a Wednesday which took about 30 mintues was super friendly. Received phone call the following week on a Friday as she said she would either way if hired or not. Offered me a core position and congratulated me on being hired cause of course I took the offer.
Interview questions [1]
Question 1
What can bring to Sephora?
What would you do if you had a issue with a fellow employee?
The process took 1 week. I interviewed at Sephora (Toledo, OH)
Interview
The interview was a group interview with 6 other people. It was slightly competitive but also fun. We had one-on-one interviews as well. I was called after I left and was hired for the job.
I applied online. The process took 4 weeks. I interviewed at Sephora (Los Angeles, CA)
Interview
Long interview process: quick phone interview where we set up a date for a makeup demo , demo was done on another employee, then final interview with manager. Took about a month in total.