I applied through university. I interviewed at Seneca Polytechnic (Toronto, ON) in Oct 2025
Interview
The interview process consisted of an initial screening interview followed by one or more formal interviews. The first stage focused on assessing my background, technical skills, and interest in the role. Subsequent interviews explored problem-solving abilities, real-world scenarios, and behavioral questions to evaluate communication skills, teamwork, and cultural fit. In some cases, technical or situational questions were included to assess practical knowledge. The process concluded with an opportunity to ask questions and discuss next steps.
Interview questions [1]
Question 1
One key question they asked was how I would handle a difficult technical issue while communicating clearly and professionally with a user who was frustrated. This allowed me to demonstrate both my technical problem-solving skills and my customer service approach.