I applied online. The process took 2 weeks. I interviewed at ScribeAmerica (Aliso Viejo, CA) in Nov 2017
Interview
The interview was a one on one with the regional manager at local coffee shop. She was very welcoming and immediately broke the ice. She gave a quick 2 minute spiel about the company and then to my complete surprise, just opened it up to questions immediately. Expecting a more traditional interview I was both slightly relieved and shocked since I didn't come up with enough questions to fill the whole 20-30 minute interview. So I had to come up with them off the top of my head by the time I got half way through the interview. Overall she seemed pleased with me as a candidate and even discussed the doctor I was going to be paired with, going into personal details and whether or not I'll be compatible with them. When the interview ended she said that I would hear back later today or tomorrow. The impression that she gave was that I was already in and that its only a matter of getting through the formalities. A week went by with no response, and then a month, and then 6 weeks total. Each week I would send a polite reminder email, but no response. Eventually after 6 weeks I got a terse copy paste rejection email with no explanation or apology for the lack of response. Overall it was a totally haphazard and unprofessional process that completely disregarded the applicant.
The communication prior to the interview primarily took place through email, which made the process straightforward and easy to follow. The interview itself was conducted virtually, and the interviewers were friendly, professional, and made the experience comfortable.
The interview process included an intuitive pre-recorded video interview as part of the initial application. Responses have multiple submission attempts, and you could watch your video back before submitting. I heard back from a hiring ambassador within 2 days of submitting to confirm my work availability and ability to commute to the proposed site. I received an offer within 1 week of applying. Response time may depend on the site and current needs. After accepting the offer, you will undergo additional steps depending on your site, including but not limited to a background check, e-consent forms, the credentialing process (paperwork, medical testing (UDS + QFT and mask fit), medical terminology exam, onboarding call, ScribeU courses, EHR training, bridge/floor training). Onboarding steps are very clear to follow, prepare you well for the role, and are paid.
Interview questions [2]
Question 1
What are your long-term career goals, and how will working with ScribeAmerica help you achieve them?
One behavioral interview with a lead scribe who asked about my experiences working with patients and doctors. Although I had none, they still accepted me because of my previous experience in the STEM field and interest to go into medicine.
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