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      Scotmid

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      Customer Service Assistant Interview

      27 Jul 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Scotmid

      Interview

      Applied instore, fairly informal interview with store manager. A few competency questions and a general chat about the role. Originally was not selected but kept on file, contacted a few weeks later and offered the job.

      Interview questions [1]

      Question 1

      How would you deal with a difficult customer
      Answer question

      Other Customer Service Assistant interview reviews for Scotmid

      Customer Service Assistant Interview

      1 Oct 2021
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 1 week. I interviewed at Scotmid

      Interview

      Chill , just a normal conversation. Asked set questions about previous jobs experience etc. Nice manager who interviewed. Wasn’t stressful, didn’t get it, but kept on file. Would rate an overall neutral experience.

      Interview questions [1]

      Question 1

      Why choose scotmid as your next job role?
      Answer question

      Customer Service Assistant Interview

      15 Nov 2019
      Anonymous interview candidate
      Coatbridge, Scotland
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Scotmid (Coatbridge, Scotland) in Nov 2019

      Interview

      Seen the advert on indeed. Application process was to email CV. Got invited to interview 2 days later. I applied over weekend so was quick. Interview was for a new store opening. Interview took around 1 hour, two interviewers. Was pretty informal and felt i done well.

      Interview questions [5]

      Question 1

      What makes good customer service, a time you had to work towards a goal/team work. Describe your most recent role. Hiw would you deal with challenge 25 (scotland, alcohol & cigs& gsmbling)
      1 Answer

      Question 2

      Are you flexible to meet needs of the business? Hours worked 7am tol 10pm 7 days on rota?
      1 Answer

      Question 3

      How would you deal with a customer buying alcohol with no ID and looks under 25?
      1 Answer

      Question 4

      Explain a time you had to work as a team to reach a goal.
      1 Answer

      Question 5

      What did you like best about your previous role?
      1 Answer
      2