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      Scotiabank

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      Customer Representative Interview

      5 Jun 2022
      Anonymous employee
      Accepted offer
      Neutral experience

      Other Customer Representative interview reviews for Scotiabank

      Customer Representative Interview

      12 Sept 2019
      Anonymous interview candidate
      Toronto, ON
      Easy interview

      Application

      I applied online. I interviewed at Scotiabank

      Interview

      Online interview and phone interview. Answer a few questions online and record yourself, then got a phone call from HR. and had a 30 mins phone interview They would prefer if you have similar job experience before

      Interview questions [1]

      Question 1

      How Has Your Experience Prepared You for This Role?
      Answer question
      1
      No offer
      Negative experience

      Application

      I applied online. The process took 4 weeks. I interviewed at Scotiabank (Toronto, ON)

      Interview

      First completing the online application and submitting resume. Then a webcam recorded questionnaire. And then a online live interview. After spending time to prepare my surroundings and myself for the online interview, the recruiter firstly came late and let me know that she was experiencing technical difficulties and asked me to try the live interview on my phone. While this, she called me on my phone to continue with the interview. So I was simultaneously trying to get the app to work while answering her questions on the phone. She then continued the interview on the phone while I continually struggled logging in to the app. For the first few questions I could not recall what I told he really. Extremely robotic rapid fire questions. Not asking about experiences. Just confirming yes or no. I applied to a specific posting with a specific location. During the interview, the recruiter let me know that if successful, the candidate would be placed to a nearby location, not the one applied to. Found that a bit pointless when completing the online job application earlier. Overall, one of the worst interview experiences I had. I usually leave an interview able to reflect on the overall standing and reflect on questions. This was one interview I was more than glad to have over, and I could feel the recruiter felt the same way. She was definitely rushing through, most likely to interview other candidates.

      Interview questions [1]

      Question 1

      What are you salary expectations?
      1 Answer

      Customer Representative Interview

      3 Feb 2021
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Scotiabank (Toronto, ON) in Jul 2019

      Interview

      I applied through their website and 3 days later I got an email from the recruiter requesting a phone interview. She called me that following day and I got hired right over the phone!

      Interview questions [1]

      Question 1

      Tell me about a time dealing with a difficult customer
      Answer question