I applied online. The process took 5 days. I interviewed at Saudi Telecom (Jīzān) in Jan 2020
Interview
The interview process was very simple and direct, focusing on day-to-day activities and the procedure in closing trouble ticket, escalation, customer service confirmation and quality of service rendered. And relational outcome that will benefit the company and the impact of handling concerns both internal and external customer.
Interview questions [1]
Question 1
A troubleshooting problem question regarding telecom infrastructure.